CORONAVIRUS INFORMATION

Coronavirus

The symptoms of coronavirus are:
 

• • a cough
• • a high temperature
• • shortness of breath

The symptoms are similar to other illnesses that are much more common, such as cold and flu and it does not necessarily mean you have the illness.

Do not go to a GP surgery, pharmacy or hospital.

NHS 111 has an online coronavirus service that can be accessed at: https://111.nhs.uk/service/covid-19 

Use this service if:
 

• •  you think you might have coronavirus
• •  you've recently been to a country or area with a high risk of
  •  coronavirus – For the list of countries please click here
• • you've been in close contact with someone with coronavirus

Information for the public is available at gov.uk/coronavirus and https://www.nhs.uk/conditions/coronavirus-covid-19

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Things to Remember:-

Please do not ring the surgery to order your repeat prescription; unfortunately we are unable to accept these over the phone this is for your safety and ours.

There are several ways you can order your repeat prescription:-
 

• You can sign up to Patient Access which enables you to order your script online  CLICK HERE

• You can post your request to the surgery in writing, please remember to include your name, address
   Date of Birth and the medication you require.

• Drop your request in writing (including details as above) into the letterbox at the entrance to the surgery.

• Ask a friend/neighbour/family member to deliver and collect your request on your behalf.
 

One final thing – Please do not order your prescription early as we will not be able to process it.
 

Results
Please call the surgery after 11am if you are calling for results. We are unable to provide information to patients before this time.

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CORONAVIRUS INFORMATION - PLEASE FOLLOW THE NHS LINK BELOW

https://111.nhs.uk/covid-19

Online Patient Access

With Patient Access, you can now access your local GP services at home, work or on the move — wherever you can connect to the internet. You can use either your desktop or a Mobile app to use the service.  Because Patient Access is a 24 hour online service you can do this in your own time, day or night.

Sign up to Patient Access online services and you'll be able to use a website or app to:

•  Book or cancel an appointment with a Doctor.  Single appointments only and no Nurse Appointments

•  Order repeat prescriptions online

•  View parts of your GP record, including information about medication, allergies and vaccinations
 

The service is free and available to everyone who is registered with a GP Practice.
 

Please click HERE for further information on how to register, or if you're already registered, please click the link below.

https://www.patientaccess.com

The patient Access link above will take you to the website.

Please Note only routine 10 minute doctor's appointments can be made online; this does not include nurse's appointments, vaccinations and medicals.

GP Extended Access Service – Extra GP Appointments on evenings and weekends

This is a national programme which has been introduced to make GP services available 7 days per week. It is intended to help with the ever growing demand for GP appointments and to provide patients who need it with evening and weekend access.
This service has been commissioned by Guildford and Waverley CCG and is run by Procare Health.  Patients can book these appointments no matter which Guildford and Waverley GP practice they are registered with.

Appointments are available on weekday evenings between 6pm and 8pm, on Saturdays between 08.00am and 12.00pm, and on Sundays 10.00am until 2.00pm.

Extended Access appointments may be booked through Grayshott Surgery reception in the usual way.  The appointments take place at a number of ‘hubs’:

Fairlands, Guildford
Villages, Send
Merrow Park, Guildford
Binscombe, Godalming
Haslemere

Information sharing agreements are in place to ensure that practice records are available to the GP who is handling the appointment, giving a safe and innovative service. The record of the clinic appointment will also be available to the patients' own GP.

SHARING YOUR DATA WITH THE ROYAL SURREY COUNTY HOSPITAL

Since 1st October 2015 the Royal Surrey County Hospital has provided a facility that allows clinicians in the Emergency Assessment Unit and Care of the Elderly wards to access your GP medical data, with your consent, whilst you are in their care.
The data contains information about any medicines you are taking, allergies you suffer from and bad reactions to medicines you have had, to ensure those caring for you have enough information to treat you safely.
We believe that this is clearly in your best interests; it could save your life and it will certainly contribute to the provision of comprehensive medical care during your time in the hospital’s care.

Surrey Care Record

The Surrey Care Record is an Electronic Health Record (EHR) linking system that brings together patient/clients information across health and care systems in a secure manner, giving a summary of your information which is held within a number of local records. I

For more information see: www.surreyheartlands.uk/surrey-care-record-privacy-notice.

You have the right to object to information being shared for your own care. Please speak to the I practice if you wish to object. You also have the right to have any mistakes or errors corrected.

For further information, you can visit our website and public-facing FAQs here:

www.surreyheartlands.uk/surreycarerecord.

www.surreyheartlands.uk/frequently-asked-questions.