Grayshott Surgery

01428 604343

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. All Patients will be treated with respect, kindness and dignity, irrespective of ethnic origin, religion, cultural beliefs, sex or age.

We ask you to treat the Practice staff with the same courtesy and respect. Let us know if you cannot keep your appointment with the Doctors, Nurses, Midwives or Counsellor as soon as possible. Remember to inform us as soon as possible of any changes to your name, address or contact telephone number.

It is your responsibility to keep your appointments, inform us of your past illnesses, medication, hospital admissions and any other relevant details.

Smoking is not permitted inside or outside the surrounding perimeters of the building.

We ask patients to turn off their mobile phones inside the building out of respect for other patients.