Grayshott Surgery has a Patient Participation Group which was established in 2016. It is also a registered Charity (no: 1193520)
A Patient Participation Group is a committee led group of people who are patients of the Surgery and want to help it work as well as it can for patients, doctors and staff as well as the wider local community. It acts as a bridge between patients and the GP practice.
Any patient registered at the Grayshott Practice is eligible to become a member of the PPG.
Your PPG is led by a small volunteer committee of patients who work in partnership with the GP practice to continually look at ways to enhance the Patient Experience.
We aim to
- Help patients to be more informed and responsible for their own health through newsletters, social media updates and hosting patient health talks.
- Build a positive working relationship with the practice.
- Meet other patients, receive and communicate patient experience feedback and share experiences.
- Support the practice to help patients to stay well
- Help to improve communication between The Practice and the patients
- Give views as a patient on how services can be improved and receive feedback on those views.
- Raise funds to provide equipment not normally provided by the Practice to enhance the patient experience.
How we help
To date Grayshott Surgery PPG have raised funds to buy two community defibrillators, situated in the Square in Grayshott and at the Garage in Beacon Hill. We applied and were fortunate to be awarded a grant from the National Lottery to fund these machines but we have to pay the annual maintenance fee on them as an ongoing expense.
We then raised funds courtesy of East Hampshire District Council, Hampshire County Council and Surrey County Council and donations from relatives of two former patients and purchased an Ankle Brachial Pressure Index Screening Machine for the surgery. This measures blood flow in both arms and legs simultaneously and is an accurate diagnosis of Peripheral Arterial Disease. This has been well received by both the nurses and the patients as it saves a journey to the Royal Surrey Hospital and the results are instantaneous.
This year, we were very fortunate to receive a bequest in the will of a former patient and a donation from Headley Voluntary Care Group and which has enabled us to provide the doctors with six new examination couches to replace the 60 year old rigid ones. These are electrically operated and are much more doctor and patient friendly (no more climbing up onto them). We were also able to provide another ECG machine and an ambulatory blood pressure machine which have proved their worth with the staff and patients.
How you can help
We are continuing to look at ways that your experience as a patient of the Surgery can be even better. Please get involved by joining the PPG and help make our Surgery the best it can be.
