Grayshott > Info

Practice Information

Useful Numbers and Websites

Hospitals

Royal Surrey County Hospital 01483 571122
Appointments helpline 01483 464002

Haslemere 01483 782000
Appointments helpline 01483 464002

Frimley Park 01276 604604
Nuffield Health Guildford 01483 555800
Mount Alvernia Guildford 01483 570122
Clare Park 01252 850216
Basingstoke and North Hampshire 01256 473202
The Jarvis Screening Centre 01483 783200
Chase Hospital Bordon 01420 488801
Farnham Hospital 01483 782000
Farnham Road Hospital 01483 443535
MacMillan Specialist Palliative Care Services 01730 811121

Social Services

Surrey 08456 009009
Hampshire 01420 544255

Care

Grayshott 01428 604868
Grayshott 01428 605135
Grayshott 01428 606401
Headley Down, Headley & Lindford 01428 717389
Haslemere & Beacon Hill 01428 652505
Churt & Rushmoor 01252 794810
Churt & Rushmoor 01428 565660
CRUSE 01483 56566

Dental Healthline

Surrey 08452 712040
Hampshire 02380 338336

Smoking – s.smoking@nhs.net

Alcohol – AA https://www.alcoholics-anonymous.org.uk/

Action for Carers - https://www.actionforcarers.org.uk/

Bereavement - https://www.cruse.org.uk/get-help

Mental Health Support - MIND - https://www.mind.org.uk/

Samaritans- https://www.samaritans.org/

Alzheimers - https://www.alzheimers.org.uk/

British Heart Foundation - https://www.bhf.org.uk/

Cancer Research - https://www.cancerresearchuk.org/

Macmillan - https://www.macmillan.org.uk/

Guildford and Waveley CCG

Guildford & Waverley CCG -
3rd Floor, Dominion House, Woodbridge Road, Guildford, Surrey, GU1 4PU

Chaperones/Intimate Examinations

You are entitled to ask or arrange for a chaperone to be present during intimate examinations. You may either choose to ask a friend or relative to be present or ask the Practice to provide a chaperone. Please ask in advance if you wish the Practice to provide a chaperone. If the Practice is unable to provide a chaperone at the time of your examination, you may be asked to rebook your appointment for a time when a chaperone is available.

Interpreting & Translation

If you need help with interpreting or translation please advice Reception at time of booking so arrangements can be made.

Smoking & The Use of Mobile Phones

Smoking is not permitted inside or outside the surrounding perimeters of the building. We ask patients to turn off their mobile phones inside the building out of respect for other patients.

Practice Complaints Procedure

We operate a Practice Complaints Procedure as part of a NHS system for dealing with complaints, which meet national criteria. For more information please contact Sue Browning our Practice Manager

Freedom of Information Act

The Freedom of Information Act became law on the 30th November 2000. We conform to the requirements of the Act and have produced a publication scheme in accordance with the Act. A copy of the Act is available on the Freedom of Information website: www.foi.nhs.uk

Data Protection Act

The Practice is computerised and patients’ details are held on computer. We are therefore registered under the Data Protection Act 1998.

Confidentiality

All our staff are bound by the same rules of confidentiality as the Doctors and Nurses.

Your Rights to Information

In addition to accessing the information identified in the Publication Scheme, you are entitled to request information about Dr Cavannagh & Partners General Practice under the NHS Openness Code 1995. The Freedom of Information Act 2000 recognises that members of the public have the right to know how public services are organised and run, how much they cost and how the decisions are made. From January 1st 2005 it will oblige the General Practice to respond to requests about information that it holds, and is recorded in any format and it will create a right of access to that information. These rights are subject to some exemptions which have to be taken consideration before deciding what information it can release.

Violent/Abusive Patients

We have zero tolerance policy with regards to violent/abusive patients. The definition of violence: “Any incident where a GP or his staff are abused, threatened or assaulted in circumstances related to their work, involving an explicit or implicit challenge to their safety, well-being or health”. If an incident occurs, we will telephone the Police and that patient may be removed from the Practice list.

Our Responsibility to You

All Patients will be treated with respect, kindness and dignity, irrespective of ethnic origin, religion, cultural beliefs, sex or age.

Your Responsibility to Us

We ask you to treat the Practice staff with the same courtesy and respect. Let us know if you cannot keep your appointment with the Doctors, Nurses, Midwives or Counsellor as soon as possible. Remember to inform us as soon as possible of any changes to your name, address or contact telephone number.

Change of Address/Telephone Number

Please let us know your new address and a contact telephone number as well as your home telephone number as soon as possible as we may need to contact you urgently on occasion.

GP Net Earnings

GP Net Earnings March 2019

All GP practices are required to declare the mean earnings (eg average pay) for GPs working to deliver NHS Services to patients at each practice.

The average pay for GPs who worked for six months or more in the Grayshott Practice in the last financial year was £55069 before Tax and National Insurance. This is for 4 full time, 7 part time and 2 Locum GPs.